Rental Policies

Clear expectations for house-delivered beach rentals.

These terms keep bookings simple: we deliver clean gear to your Hamptons house, you use it responsibly during your stay, and we pick it up from the same address when the rental ends.

Replacement & Damage Policy

Rented items should be returned in usable condition.

Normal use is expected

Sand, sunscreen, salt water, and normal wear are part of beach rentals. We clean and inspect items after pickup.

Damage or missing items

Customers are responsible for repair or replacement costs when items are lost, stolen, broken, burned, left behind, or returned with damage beyond normal use.

Replacement values

Replacement values are tracked per item in the catalog and admin dashboard. We review any issue before charging a customer.

Fire pits and water gear

Fire pit use must follow local rules and property permission. Paddle boards must be used responsibly and returned with included accessories.

Booking Policy

Requests are confirmed before payment.

A website request is not final until Hamptons Beach Co confirms inventory, delivery timing, access details, and payment. Standard delivery is free for orders over $500; otherwise delivery is $100. The rental order minimum is $250 before delivery and damage protection.

Delivery & Pickup

House drop-off, house pickup.

Gear is delivered to the customer-provided house address, not directly to the beach. Customers should make sure access notes, gate codes, parking instructions, and pickup location details are accurate before the delivery date.